News

DAP flows on DTS to improve debt recovery and supplier switching

Published: February 28, 2019

From 28 June 2019, UK energy suppliers will be required to send Debt Assignment Protocol (DAP) messages over the DTS. The requirements for DAP data flows arise from supplier demands to enable more fluid supplier switching and recovery of customer debt. DAP enables a supplier, whose customer is switching to a new supplier, to transfer the customer’s debt to that new supplier.

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ElectraLink to Host World Café in Three UK Locations

Published: February 5, 2019

  We are delighted to be hosting three exciting World Café events this March, on the topic of energy regulation to discuss the ever-evolving energy landscape and shape how we can manage effective regulation through the Retail Energy Code (REC). The World Café will be split into two sessions, with the morning looking at the future of Energy Regulation and the afternoon focussed on the REC.

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ElectraLink’s Data Demonstrates Ofgem’s Price Cap is yet to Affect Switching Rate

Published: February 4, 2019

ElectraLink’s latest figures today show that Ofgem’s newly introduced price cap is currently having no significant impact on customer switching rates in the energy market. The well-publicised extension of Ofgem’s price cap was brought into force on the 1st January 2019, making the cap applicable to all customers on default tariffs, prepayment meters and recipients of the Warm Home Discount. Despite the message from Ofgem that customers may get a better deal if they continue to shop around, there was a risk that consumers may have viewed the price cap as an alternative to switching.

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New Year Reflections by ElectraLink’s CEO, Stuart Lacey

Published: January 29, 2019

The New Year is an important time to reflect on the year gone by and look ahead to another year that I already know will be one of growth and transformation for ElectraLink. 2018 represented a really important year for us at ElectraLink. Not only did it mark the 20th anniversary of us being at the heart of the energy industry, but it also represented a year of substantial growth.

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ElectraLink’s Independent TPI Code Required to Set the Bar High

Published: January 22, 2019

Mark Olliver, Senior Specialist Consultant and TPICoP Lead, commented: I was interested to read yesterday that Phil Foster, the CEO of Love Energy has called for a non-domestic price cap on non-domestic energy tariffs while underlining the need for regulation in the business sector, (as reported by Cornwall and Utility Week.) His comments support and further validate our view that a TPI Code of Practice is urgently required and our TPICoP team is actively engaging stakeholders in the TPI, supplier and independent third party communities to become founder members of the code. 

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