Case study: Energy supplier saw 28% increase in tamper finds after process overhaul

Published: July 27, 2021

A medium energy supplier turned to ElectraLink’s Theft Advisory Service to improve their processes to reduce the number of false leads for meter tampers, make better use of their resources and cut costs which would then benefit their customers.

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Change is normal and we embrace it, by Acting CEO Dan Hopkinson

Published: July 22, 2021

Another quarter. Another variant of concern. Another period of tremendous change for ElectraLink and our colleagues in the energy market. We continue to see the world change because of the pandemic, and the energy market changes too as new technologies and approaches to the energy system emerge in response to the climate emergency. I believe change is not something to be feared or repressed.

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Smart meter installations pass 1 million for 2021 so far

Published: July 19, 2021

Over 1.2 million smart meter installations have taken place so far this year as 242,000 smart meter installations were rolled out in June 2021.

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Case study: Meter inspection rescues climbing wall centre

Published: July 15, 2021

An energy supplier decided to bring in ElectraLink’s Meter Inspection service to assess a climbing wall centre’s metering infrastructure and resolve any issues to deliver accurate electricity consumption information and empower precise billing.

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Switches just miss 3 million for first half of 2021

Published: July 13, 2021

Energy supplier switching for 2021 so far has fallen just short of three million according to data from the Energy Market Data Hub (EMDH). The 2.996 million CoS figure is 75,000 and three percent more than the first half of 2020 which was dogged by the first wave of COVID-19.

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