Protecting customers through the SoLR process

Published: November 24, 2021

Unprecedented – A word we have grown tired of this past couple of years, but all too fitting when describing the events in the energy market this year. With record high prices leading to a record number of suppliers leaving the market, the domestic energy supply market has never been so volatile.

View article in full

Securing data democracy

Published: November 23, 2021

One of ElectraLink’s key strategies for the next few years is to increase data transparency and accessibility in the energy market. However, we are aiming to achieve this is an environment of heightened risks and concerns about data and system security. There have been some high-profile data breaches dominating the news, many occurring in sectors which would not be considered a target.

View article in full

Switching requests plummet in October following supplier market exits

Published: November 16, 2021

The aftermath of multiple energy supplier exits was fully revealed in October as switches started fell to the lowest levels on record. Only 232,000 switches started last month – 67 percent less than October last year and the fewest in one calendar month since ElectraLink records began in 2012. The previous lowest month for Changes of Supplier (CoS) started was June 2014 with 240,000 switches started.

View article in full

Market disruption drives customers to find switching security with large suppliers

Published: November 9, 2021

Energy supplier switching figures from last month reveal the uncertainty in the energy market is pushing people towards established retail brands as large legacy suppliers saw their most positive month in eight years.

View article in full

Dan Hopkinson’s role as ElectraLink CEO made permanent

Published: November 8, 2021

Dan Hopkinson has been made permanent in his role as CEO of ElectraLink – operators of the GB energy market’s Data Transfer Service (DTS), a wide range of energy data products and code governance support and management. The ElectraLink Board undertook a competitive recruitment process and confirmed Dan’s permanent position after considering internal and external candidates.

View article in full