News
Supporting a Smart and Flexible Future – Our Innovation Event is Almost Here!
Published: September 13, 2018ElectraLink, alongside most of the energy sector, is a big supporter of innovation. A ‘buzzword’ for quite some time, ‘innovation’ is not new, nor is the widespread knowledge that the market is changing and therefore so must we all, if we are to survive. But it is all happening at such a rate that it is often hard to navigate or to determine the most appropriate solution.
View article in fullDataset Will Help National Grid ‘Join the Dots’
Published: August 21, 2018ElectraLink, the UK’s Energy Market Data Hub, is pleased to confirm it can now provide much-needed data to National Grid following the signature of a long-awaited contract between the system operator and the central body. This follows a change implemented by ElectraLink to the data access rules in its agreement with the users of the data transfer service in response to National Grid’s concerns over its ability to accurately gauge electricity demand during peak periods.
View article in fullElectraLink Introduces Third Party Intermediary Code of Practice in line with Ofgem’s latest thinking
Published: August 7, 2018Ofgem’s letter to BEIS requesting increased power’s to address brokers mis-selling to small businesses, and outlined in a leading Sunday broadsheet over the weekend, serves to further highlight that action is required in this currently unregulated area of the retail market. On Thursday 27 July, ElectraLink hosted a call to participants across the industry, setting out our vision for the development and launch of an industry Third Party Intermediary Code of Practice, with recommendations for its establishment by January 2019.
View article in fullElectraLink estimates that Ofgem proposes giving £2.79m in compensation to customers.
Published: July 26, 2018ElectraLink estimates that Ofgem proposes giving £2.79m in compensation to customers. We explore how energy suppliers could limit their liability… Ofgem has released a paper (https://www.ofgem.gov.uk/publications-and-updates/supplier-guaranteed-standards-performance-consultation-switching-compensation) which strives to improve customers’ experience of switching, by targeting issues Ofgem believes most impact the end customer. Two of the measures outlined in the paper involve compensation to the customer of £45 (£30 for nominating supplier and £15 for current supplier) for an Erroneous Transfer (ET) occurring and a further £15 if that ET is not resolved within 20 days.
View article in fullElectraLink to Introduce Flow Builder Tool Following Successful Proof of Concept
Published: July 20, 2018For twenty years, ElectraLink has supported the evolution of the energy market with the delivery of the Data Transfer Service, with a unique opportunity in 2018 to re-engineer the service for the future through innovation via the design of the Energy Market Data Hub (EMDH). ElectraLink is continually investing in the Data Transfer Service to provide data to support changing industry processes, and crucially, with the appropriate governance to allow all market players appropriate access to DTS data which is in place and operating.
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