What you will do

Working closely with the New Product Development Manager, you will be responsible for managing and overseeing the day to day operation of our Smart Data Products.  You will work closely with our internal technical team, as well as our external partners, to ensure that we are meeting our customers needs.

In addition, you’ll be supporting projects and business initiatives by understanding problems/gaps and driving out the business requirements for Smart Data products that need to be delivered. By working with subject matter experts, you’ll build your knowledge of ElectraLink and the wider utilities industry and add value for your stakeholders by identifying opportunities for improvement.

You’ll be working within defined methodologies and processes to create artefacts as required (such as Business Model Canvas, Investment Appraisals, Agile user stories) but we’ll also expect you to continuously think about our ways of working and to suggest improvements to enhance our project deliveries.

You’ll take the lead on core Business Analysis tasks/activities such as stakeholder interviews, business process modelling, requirements elicitation, definition, and management of the requirements catalogue. We may also ask you to support with business readiness activities as needed, such as updating existing documentation.

You’ll need to build strong relationships within the business as well as with Product Owners, Project Managers, Solution Architects, Testers, Business Sponsors and Subject Matter Experts.

Your key relationships in this role

Person/Team Nature of relationship
Internal Development Team Work in partnership with team members
External technical partner Work collaboratively with team members
Clients Proactively provide data and attend meetings with clients as required
ElectraLink colleagues Be collaborative with colleagues and build strong working relationships with stakeholders

What you'll need

Key skills:
  • Strong technical experience working in service / product operations.
  • Experience working as a Business Analyst within an Agile software development framework.
  • Strong Industry Data experience (Gas and Electricity)
  • Experience working with Smart Metering data or DCC Adaptor
  • Experience working with third party providers to achieve desired outcomes
  • Experience in eliciting, detailing and managing business requirements
  • Proficient in the use of JIRA
  • Able to clearly document processes to suit business and technical audiences
  • Experience collaborating with Solution Architects to ensure solutions devised meet the needs of the business
  • Support the Project Managers as required by feeding into project and business readiness plans
  • Proficient in the use of Microsoft Software packages (Excel/Word/Visio/PowerPoint)
  • A strong working knowledge of Business Analysis techniques
  • Ability to work flexibly when reasonably required .
Key characteristics:
  • A strong communicator with excellent written and verbal communication skills
  • An analytical mindset and able to understand complex problems and get to the root cause of issues or business needs
  • Resilient and able to manage conflicts when they arise
  • Can multi-task and is comfortable working on several projects at the same time
  • Work on your own initiative, prioritise workload accordingly and provide regular updates on activities to the New Product Development Manager
  • A willingness to learn and develop yourself and confident to work outside of your comfort zone

What we offer:

  • Hybrid/flexible working including a four-day week!
  • Private healthcare for you and your family which includes pre-existing conditions
  • Employee Assistance Programme, Mental Health Cover and trained colleagues acting as Mental Health First Aiders (MHFAs)
  • Company bonus and annual pay reviews
  • Annual training budget and quarterly reviews to support your professional development
  • Electric vehicle salary sacrifice scheme
  • 50% off Fitness First memberships
  • Monthly social events organised by our Social Committee
  • Open lines of communication throughout the business – your voice matters!
  • Regular Employee Forum meetings to gather suggestions from the business on making ElectraLink an even better place to work
  • An exciting, innovative and fast moving working environment
  • A high challenge, high support environment

…and so much more!

Ready to apply?

We can’t wait to meet you. Get in touch with our recruitment team today!