Quality Manager


£55,000 - 65,000


Full Time


Main purpose of job: The Quality Managers main job responsibility is to assure that all aspects of ElectraLink’s business operates to the correct level of quality and in line with agreed processes.                                                                                                                                                                                                       Principle Skills & Experience:

  • Experience of proactively managing the internal and external assurance processes to ensure ongoing Accreditation of ISO9000, ISO27001 and ISO14001 with an external audit (BSI)
  • Maintenance of corporate customer-facing processes to ITIL standards
  • Fully conversant with GDPR and related risks
  • Implementing and managing processes and improvements in a multi-vendor environment
  • Ability to research and maintain best practice in quality management
  • Experience of carrying out external audits of customer’s alignment with agreed process
  • Influencer with gravitas to gain senior management buy-in
  • Experience with developing processes to be used with technical services, including data services using personal and sensitive data
  • Analytical and problem-solving skills
  • The ability to facilitate change
  • Persistence and the ability to influence others
  • A strategic approach to work.
      Desirable Knowledge and Experience:
  • Understanding of the Energy market in the UK
  • Working with external service providers and vendors
  • Experience in managing IT Projects
  • Energetic self-starter who commands respect of colleagues.
About ElectraLink    ElectraLink is at the heart of the energy industry providing communication, governance and data services to underpin the transformation of the energy industry. We are committed to supporting competition and delivering the right solutions for our customers.   This means that we are looking for forward thinking individuals who can identify and solve problems that they will be responsible for presenting to the energy industry and delivering. If you are looking for your next challenge, have a history of delivering change and are excited about using our unique access to industry data to solve problems them we have a role for you.   We offer a competitive salary and bonus arrangements, combined with flexible working so that you can work at the location and when suits you. We are results focused, not clock watchers.   We also offer access to company benefits including EAP, subsidised gym membership, Cycle to work, fully funded private healthcare, auto-enrolled Pension scheme along with the normal benefits.

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