Careers

Engagement Executive

Central London

30K

Permanent

Full Time

Background

We currently have an exciting opportunity for an enthusiastic and ambitious Stakeholder Engagement Executive to join our growing, central London based team. You will play a significant role in the planning and co-ordination of our cross-team, industry engagement programme and take the lead in our stakeholder communications programme. We are looking for someone who has a good understanding of stakeholder engagement, its importance to businesses such as ElectraLink and who has the excellent written and oral communication skills required to communicate sometimes complex information to a wide range of stakeholders. You will enjoy working as part of a team, using your initiative, developing new ideas, and managing your workload. You will benefit from working with a passionate and supportive team who are open to new ideas and continually looking to improve the way we communicate with our stakeholders. We offer a generous training budget, flexible working approach and private medical insurance amongst other benefits.

The Role

  • Support the organisation’s engagement planning, utilising team business goals to develop engagement objectives
  • Manage the delivery of our engagement programmes, once agreed upon by business units and track outcomes through the CRM
  • Work with IT services to improve and oversee the internal CRM as a tool for managing stakeholder engagement, including promoting its use internally
  • Work with business units and the rest of the Marketing and Engagement team to develop key messages for stakeholders and identify and deliver communications to convey them
  • Play a significant role in the planning and delivery of key corporate events
  • Horizon scan for opportunities for ElectraLink to engage with its target audiences including identifying and arranging relevant speaking opportunities for senior staff
  • Maintain our engagement pack of stakeholder communications collateral

Be actively involved in a number of company projects, some customer facing and others internal.

Skills

Key Skills

  • An understanding of the importance of stakeholder engagement in a company like ElectraLink
  • Experience of event delivery
  • Excellent stakeholder engagement planning skills including mapping of stakeholders and developing tailored plans as how to engage with them
  • Excellent written and oral communication skills
  • Some programme management experience, though formal training not required
  • Ability to present complex information in engaging and clear communications for a range of audience
  • An ability to work with stakeholders at all levels
  • An understanding of social media would be advantageous
  • IT literate with competent skills in MS Word, Excel, PowerPoint and Outlook as a minimum, and preferably an understanding of Customer Relationship Management Systems (CRM);

Key Characteristics

  • At least two years’ experience of working in a comparable stakeholder engagement role
  • An enthusiastic, ‘can-do’ approach and a strong team player
  • Attention to detail and desire to deliver a quality service
  • Self-motivated and able to work on own initiative to problem-solve and innovate
  • Creative with the confidence to share ideas
  • Efficient and well organised
  • Interest in the energy industry, with some experience in this or the utilities field desirable