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The Data Transfer Services Agreement (DTSA) is the multiparty agreement, which relates to use of the Data Transfer Service (DTS). The DTSA is under strict change control and is managed by ElectraLink on behalf of the UK electricity industry, through the DTS User Group. See the link below for the latest version of the DTSA. As part of our New User set-up process, new Users and new entrants accede to the DTSA by signing both the DTS Accession Agreement and a Local User Agreement for their connection to the EMDH.

To view the Data Transfer Service Agreement, please login or register.


Data Transfer Service Pricing

The DTS is provided on a cost recovery basis with standard costs for all Users of the service.

The Schedule of Charges can be found in the Data Transfer Handbook which is located within the secure ‘Downloads’ area of our website. In order to view this you must be a registered user and logged in to the website. If you have not registered, please click here to register

DTS Governance, User Group Representation and Change Management

The DTS is governed by the DTS User Group, which is constituted of elected members. The DTS User Group meets on a regular basis to review service performance and submitted change requests, and to represent the interests of DTS users.


To view the DTS User Group please login or register.

DTS User Group


DTS User Group Representation


Constituency Representative Organization
Supply Kevin Woollard British Gas
Supply Zaahir Ismael Crown Gas and Power 2 Limited
Supply Scott Tomsett Rebel Energy Supply Limited
Supply Matt Townson-Jones Ovo Energy Limited
Supply Carl Dennis Shell Energy Supply UK Limited
iDNO Chris Cooper-Sanders BUUK Infrastructure Limited
DNO Jacqui Barton  National Grid Electricity Dist.
DNO  Paul Hart UK Power Networks
All Other Users Meg Wong Stark Software International Limited
BSC Matt Wood Elexon
RECCo Rosalind Timperley RECCo

If you have recently acceded to the DTSA and would like to know who your user group representative is, please register with the website and then login and navigate to the DTSA (Change and Governance) page in the Downloads section of the website. Contact details of the representatives are available here should you wish to contact them.

Users of the DTS can raise change requests to ElectraLink regarding the DTSA, the Data Transfer Handbook, or the DTS itself at any time. ElectraLink will, in line with the change control process outlined in clause 7 of the DTSA, impact the requested change and make a recommendation to the DTS User Group at the next quarterly meeting. A change request procedure and form (Appendix A) is also available on the DTSA (Change and Governance) page, once you are a registered website user.

Download our DTSA Change Process Map for overview of the step-by-step protocols.

For more information, contact our Helpdesk at [email protected] or call 020 7432 3012.