The utility markets are increasingly competitive and constantly evolving, requiring significant interaction between industry parties, regulators, policy makers and increasingly consumers. To make these interactions work, agreements and codes need to be in place. These are the industry ‘rule books’, which are there to ensure that markets work efficiently and all parties have access to a level playing field.
A central challenge within Governance is that as the market evolves and changes, so must the codes and agreements. This process of change itself needs to be managed in a structured, transparent and cost-effective way that is fair to everyone.
We provide essential services and change management to the following codes and agreements:
The Distribution Connection and Use of System Agreement (DCUSA) is a multi-party contract between the licensed electricity distributors, suppliers and generators (CVA registrants) to govern the use and charging of the electricity distribution systems.
The Supply Point Administration Agreement (SPAA) is the main interface between suppliers and gas transporters and provides governance for the supplier-to-supplier procedures which are not ordinarily covered by existing commercial contracts or agreements.
The Smart Meter Installation Code of Practice (SMICoP) governs the installation of smart meters. The purpose of SMICoP is to ensure that consumers receive a high standard of service throughout the installation process, including knowing how to use and benefit from the smart metering equipment to improve the energy efficiency of their home.
AMICoP sets out the standards required of Approved Meter Installers (AMI), as well as an overview of statutory requirements from other bodies which will affect an AMI.
The Meter Asset Management Code of Practice (MAMCoP) is an assurance and certification code of practice, governing meter asset management services for primary meter installations connected to the GB gas network.
Theft Risk Assessment Service
The Theft Risk Assessment Service (TRAS) is a data analytics service for energy suppliers to help assess the risk of energy theft at consumer premises and target theft investigations. ETTOS stands for the Energy Theft Tip Off Service. The service allows members of the general public to report suspected energy theft either on line or via a dedicated phone line.