Working as a central body at the heart of the energy industry means we are uniquely placed to provide independent advisory services and support in the following areas:
Our Advisory Services team has over 45 years of combined working experience across the ever-changing energy regulatory and governance landscape. Our expertise makes us an ideal partner in the implementation, facilitation and change management of energy market governance arrangements.
We provide an independent practical view of how organisations can reduce costs, increase process efficiency and maintain compliance – whether you are a new or existing market participant.
If you have a challenge that you think we may be able to help with, please get in touch at firstname.lastname@example.org
ElectraLink’s Advisory Services team can assist innovators and energy market participants with independent advice and support on innovative ideas and ground-breaking projects. Among other expert services, the team offers project management support, advice on regulatory and governance impacts, contacts for partnerships and liaison with Ofgem’s Innovation Link.
Above and beyond that, ElectraLink is the Code Manager for DCUSA. We are, therefore, able to provide expert advice and support to anyone wishing to enter the DCUSA Innovation Sandbox.
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ElectraLink is known for the energy market data we hold and our detailed knowledge of this data, enabling us to provide unique and creative insights into the state of the energy market. Our subject matter experts in the Advisory Services team draw from this understanding to provide customer insight by unifying information, increasing accessibility to lower market entry barriers, and enabling informed decision-making. We deliver digital solutions that are customer-focused and personalised for our stakeholders, whether this is documentation or data and analytics.
Our digitalisation services are agile and deliver immediate benefits to our stakeholders. We have been able to take our governance codes, DCUSA and SMICoP, into the future by creating digitalised, accessible versions of the codes and making it easier for our customers to navigate and understand their complex nature and underlying requirements.
At ElectraLink, we understand the ongoing evolution of electricity and gas markets combined with the challenges of climate change, decarbonisation, innovation rollout and the transition to new ways of operating our networks and energy system.
Our subject matter experts within the Advisory Services team provide a wide range of services that can help you navigate a complex regulatory landscape, deliver new service propositions and develop a network strategy.
We offer regulatory and code advice, consultancy services, block-booked consultancy days, project management, report writing, industry representation, innovation and workshop services.
ElectraLink has over a decade of experience in the complex governance and regulation model in the energy market, and we realise this is sometimes difficult to understand.
Our subject matter experts in the Advisory Services team can help you navigate this complex world through our expert advice on the energy codes and licence conditions.
Our compliance checks include plans, workshops and training sessions to help your staff understand what they need to do and ensure your company fully understands the rules and regulations you are obliged to follow.
With the upcoming introduction of the Retail Energy Code (REC), there are many major changes in the retail energy space. At ElectraLink, our subject matter experts in the Advisory Services team have been at the forefront of developing these changes, working closely with the industry, Ofgem and RECCo.
If your business is affected by the introduction of the REC, we can help you to understand how the changes will impact you through tailored advice and training depending on your existing knowledge. We can provide overviews of the switching programme; REC; any party impacts such as code closures and system changes; functions of the Code Manager, including budgets and code milestones; and sight of transitional obligations. We can also develop a REC roadmap to enable you to make informed decisions on operational priorities and future organisational change.
As industry theft experts, we can also assist code managers and their service providers in the development and operation of the future theft strategy, policies and processes.
ElectraLink has been at the centre of shaping and supporting the expansion of the UK energy market’s operations and processes, seeking to establish a common and fair playing field for innovative, new market participants. The Advisory Services team can provide market entrants with the controls, guidance and support to become established participants in this evolving market.
Our Market Entry and Accreditation services assess and synthesize your business’s operational protocols and train staff in compliance requirements using our experience in assurance and process enhancement.
The Advisory Services team can also provide MAM/AMI accreditation support, performance assurance best practice, retail operational processes, gap analysis, risk analysis, training and frameworks for a variety of businesses to enter the market with ease.
The Advisory Team
Michelle Simpson, Head of Services, Governance Services, ElectraLink
Michelle Simpson is Head of Services within ElectraLink, having joined in 2017 as Contract & Procurement Manager within ElectraLink, responsible for the delivery of theft services to SPAA & DCUSA. Michelle has spent over 20 years as a successful senior leader within order to cash functions in major utility companies such as National Grid and Southern Water. Michelle now heads up a team which offers new services within and outside of industry, including the National Revenue Protection Service. She has led the Theft Strategic Review Programme instigated by Ofgem and is also overseeing the theft transition into the Retail Energy Code on behalf of SPAA and DCUSA.
Stephanie Catwell | Senior Advisor
Stephanie has worked in regulatory governance since 2014 with a focus on driving change and solution development in the energy industry. Prior to joining Electralink, Stephanie worked at Gemserv which has enabled her to establish a detailed knowledge of change implementation across the Master Registration Agreement (MRA) and Supply Point Administration Agreement (SPAA). Stephanie has been heavily involved in the development of the ET Performance Assurance Board (ET PAB) that went live in 2019 to determine and monitor industry best practice. She also has a detailed working knowledge of the Retail Energy Code currently under development.
Anthony Bivens | Senior Advisor
Anthony joined the Advisory Services Team in 2019 having previously worked at BEAMA. Anthony has worked across the electricity transmission, distribution and whole energy systems sectors with a focus on the DSO transition. Anthony’s experience includes project and programme management, energy policy, low carbon technology and manufacturing. This has led to Anthony holding a number of industry roles focusing on electricity networks, innovation, DSO transition, electrification of transport and heat both in the UK and Europe. In the Advisory Services Portfolio, Anthony is the lead for DSO Advisory Services.
Hollie Nicholls | Advisor
Hollie joined ElectraLink in 2017 having previously worked at the Energy Network Association (ENA). Working across the electricity transmission, distribution and whole energy systems sectors with a focus on the DCUSA Innovation Sandbox, Hollie has a detailed working knowledge of gas and electricity governance, regulation and policy. Hollie’s primary focus in the Advisory Services Portfolio is responsibility for supporting industry through the DCUSA Innovation Sandbox application process and DNO to DSO transition.
Alexandra Moore | Advisor
‘Alexandra joined ElectraLink in 2017 from the Energy Network Association (ENA). Having previously worked with DNOs on connections policy, Alexandra has experience working with different stakeholders involved in shaping electricity regulation, including IDNOs, Distributed Generators and government bodies. Her main focus in Advisory Services has been supporting ElectraLink’s industry codes across electricity, gas, metering and theft services, identifying areas for improvement. Most recently, Alexandra has been involved in establishing the DCUSA Innovation Sandbox and supporting innovators entering the process.’