About Us

Energy Market Data Hub                                 Code Management                                                    Data Analysis

ElectraLink is responsible for operating the data hub that underpins the UK energy market.  As a regulated central body, we ensure that this data hub remains secure, low cost and facilitates vibrant competition in the market place. We also provide expertise to several energy industry codes which set the ‘rules’ for the gas and electricity markets, enabling the rollout and operation of smart metering and distributed energy resources.  Finally, ElectraLink collects and analyses the billions of messages exchanged between energy market participants to provide data insight and transparency which is improving market efficiency, facilitating innovation and reducing costs to consumers.

Our position at the heart of the UK energy industry gives us a unique capability to provide services crucial to the electricity, gas and water markets:

  We provide unique market insight through analysis of the data that we process in our central industry role.

–  Our reputation for impartiality and energy market expertise makes us an ideal partner in the implementation and change management of energy
market governance arrangements.

  Our data hub supports the development of a more efficient energy market that is accommodating the transition to local generation and balancing.

All of this means we actively contribute to the energy market as thought leaders, innovators and providers of market data analysis, sharing our knowledge and providing insight into the future of the market.

 

Vision

To be the bridge that underpins the transformation of the utility markets.

 

Mission

To grow through trust, choice and transparency.

Values

  • TrustWe do the right thing by our customers
  • ChoiceWe support choice and competition
  • TransparencyWe promote openness
  • InnovationWe provide new and imaginative solutions to market problems

History

ElectraLink was created in 1998 by the UK’s electricity Distribution Network Operators (DNOs) to provide an independent, secure and low-cost service to transfer data between the participants in the deregulated UK electricity market. The company continues to operate the regulated Data Transfer Service (DTS) that underpins core processes that are critical to a competitive energy market.  We have also grown and launched a number of innovative services to meet the evolving needs of a transforming energy market.

 

People

Head of Human Resources

Asha Ahmed

Asha joined ElectraLink in November 2016, is currently the Head of Human Resources and oversees the overall HR Operations at ElectraLink. Before joining ElectraLink, Asha was the HR Manager at BMW Park Lane and had served in a various Human Resources roles for some of the world’s leading media & information provider, ThomsonReuters, and organisers of B2B Energy exhibitions & conferences.

Asha is passionate about linking Company Strategy to its Human Capital which has given her a wealth of experience in supporting organisational growth whilst working on various HR related initiatives e.g. Reward, Recruitment, Job Design & Grading, Performance management, Talent Management, Compensation & Benefits Design, Employee Relations, TUPE and Organisational change & design.

Asha is a CIPD qualified and has a Business Degree from London South Bank University.

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Commercial & Finance Director

Gordon Drake

Gordon joined ElectraLink in September 2015 with responsibility for the company’s financial, commercial and corporate compliance activities.

Before joining ElectraLink, Gordon’s previous role was as a Senior Director at Thomson Reuters, a global information solutions provider with a range of blue-chip clients, where he worked on several initiatives including business acquisitions, corporate restructures and business process off-shoring.

Gordon’s earlier finance roles were in a high-growth technology start-up and a variety of businesses in the manufacturing and service sectors, where he has provided focus on financial and operational control and the development of strategy.

Gordon is a fully-qualified accountant (ACMA).

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CTO & Director of Operations

Paul Gath

Paul joined ElectraLink in 1998 and is currently responsible for the company’s technology operations and development. Paul began his career at ICL, where he took a path through software development support, project management, and programme management. Having been with ElectraLink since its inception, he has a deep understanding of all the technical services that ElectraLink provides and how these can be used to the benefit of its customers.

Paul has managed the transformation of the DTS through a number of re-procurements and technology refresh programmes into a modern, open source-based solution using cloud technologies, ready for the challenges of faster switching and market-wide half hourly settlement. This was done whilst maintaining live, operational performance to very stringent service levels, exceptional levels of customer satisfaction and reducing costs by over 60%.

Paul is now looking forward to the next stage of the company’s development as ElectraLink transforms itself unto a truly agile company.

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Director of Data and Transformation

Dan Hopkinson

Dan joined ElectraLink in March 2016 to focus on the development of the Data Transfer Network (DTN) and associated data services. Recently Dan has been concentrating on the development of the Energy Market Data Hub (EMDH) through the creation of new products and services and the re-procurement of the core platform and associated data lakes.

Prior to joining ElectraLink, Dan held senior operational management roles at both Siemens and G4S managing significant change programmes leading to improved customer outcomes whilst significantly reducing cost to serve. Dan has a deep knowledge of industry processes and how the increased use of data can dramatically improve them.

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Chief Executive Officer

Stuart Lacey

Stuart joined ElectraLink as Chief Executive in 2010.  He leads the company operating the data hub that underpins the UK energy market ensuring that the service remains secure, low cost and facilitates vibrant competition.  Since 2010 Stuart has also driven the growth of ElectraLink’s expert support to several energy industry codes which set the ‘rules’ for the gas and electricity markets.  As an advocate for market data transparency he has used ElectraLink’s unique visibility of the billions of messages exchanged between energy market participants to create previously unavailable data insight.  These services are now improving market efficiency, facilitating innovation and reducing costs to energy consumers.

Before joining ElectraLink, Stuart was the Commercial Director of BT’s largest financial services client and Chief Operating Officer of its health division. He joined BT following its acquisition of Infonet, a US-quoted provider of outsourced IT and network services, where he was Managing Director of its UK subsidiary. Earlier in his career, Stuart led the growth of a number of technology businesses in Asia and EMEA and completed several corporate acquisitions and disposals.

Stuart holds an Economics degree from Durham University and a MBA with Distinction from INSEAD.

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Director of Governance Services

Stefan Leedham

Stefan joined ElectraLink in 2016 to lead the Governance Services team in delivering and supporting the sector leading code administration and governance support services for a number of key industry arrangements including the Supply Point Administration Agreement (SPAA), Distribution Connection Use of System Agreement (DCUSA), the Smart Metering Installation Code of Practice (SMICoP), the Theft Risk Assessment Service (TRAS, the Energy Theft Tip Off Service (ETTOS) and the Distribution Charging Methodologies Forum (DCMF).

With an extensive background in energy policy and regulation across wholesale and retail markets, Stefan has a detailed understanding of the industry codes and governance arrangements; and how to deliver effective change on behalf of the industry. This broad knowledge is being utilized to ensure that ElectraLink works in an open and transparent manners with its stakeholders when delivering projects to ensure that projects are delivered on time, on budget and to quality and without any unexpected surprises or issues for the industry.

Prior to joining ElectraLink Stefan worked at EDF Energy.

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Non-Executive Director

Paul Denniff

Since August 2017, Paul Denniff has been responsible for safety within SGN, as Network and Safety Director. He was appointed to the role of Director of Customer Service and Engineering Support when SGN was formed in 2005 and he became Network Director in late 2008.

Paul is a council and trustee member of IGEM and is also board member of the Gas Industry Safety Group. A chartered mechanical and gas engineer and fellow of both the Institution of Mechanical Engineers and IGEM, Paul holds a B.Eng (Hons) in mechanical engineering and an MBA.

He joined British Gas in 1990 having worked for the Central Electricity Generating Board and AMEC prior to that. He has a wealth of knowledge and experience in running a gas network covering transmission and distribution operations, including strategic network planning, operations planning, asset management, network codes, contract management and price control reviews.

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Non-Executive Director

Paul Geddes

Paul was Head of IT & Telecoms with Electricity North West until 2017. He left to form his own advisory business working with UK and international energy businesses; with a focus on enabling low carbon initiatives and smart technologies.

Prior to Electricity North West Paul started his career as an operational electrical engineer with Scottish and Southern Energy before going on to spend several years as a management consultant working with utility and transport businesses in areas of asset management, operational performance and IT systems implementation. He holds a BEng (Hons) in Electrical and Electronic Engineering.  Paul became a Non-Executive Director of ElectraLink in 2014 where he has played an active role in supporting the growth in commercial services and in areas of IT security and risk management.  He also provides a mentoring role to aspiring talent in the ElectraLink team.

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Non-Executive Director

Harvey Jones

Harvey Jones has been Head of Smart Metering at Northern Powergrid since 2014. With responsibility for the implementation of the smart meter rollout within Northern Powergrid as well for the Meter Asset Provision (MAP) business which owns and rents circa 2.3 million smart meters currently deployed in the UK.

Harvey has been a Non-Executive Director of ElectraLink for over a decade, his previous roles have included being an operational engineer and team leader at Yorkshire Electricity and setting the distribution system network charges.

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Chairman

Kevin Lee

Kevin Lee has been associated with ElectraLink since its inception. With significant involvement in electricity privatisation, Kevin worked on the development of the England & Wales Electricity Pool, terms for third-party access and use of distribution and transmission systems and the initial arrangements for industry regulation.

Kevin was a Director at Norweb PLC (latterly United Utilities Group), with Profit & Loss responsibility for their Electricity Supply Business serving two million customers, and was also Programme Director for their retail and settlements systems during the transition to full retail competition. Whilst in this role he was also Project Director for the national Metering Point Registration System and a member of the Electricity Pool Executive and its IT Project Board.

He has also worked for BT and a number of other utility businesses, industry central bodies and joint ventures where his responsibilities included operations planning, pricing and commercial policy, procurement, contract negotiation, systems development and delivery, market development, energy economics, risk management and regulation. He holds a BSc in Telecommunication Engineering and an MSc in Managerial Economics and has further qualifications in Electrical Engineering and in IT Systems Analysis and Design .

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Non-Executive Director

Jim McOmish

Jim McOmish is presently the Head of Distribution Network at SP Energy Networks (SPEN) one of Electralink’s electricity Distribution Network Owner shareholders that serves 2 million customers in Central and Southern Scotland and 1.5 million in Merseyside, Cheshire and North Wales.

Jim joined ScottishPower in 1990 after graduating from Heriot Watt University with a degree in Electrical and Electronic Engineering. He also has an MSc in Power Industry Management and Technology from the University of Strathclyde.

In addition to extensive engineering roles Jim’s career has also included a number of senior regulatory and commercial roles in the last 28 years, not least being the Head of SPEN’s RIIOED1 Programme (2012-2015) responsible for developing all aspects (technical/financial/regulatory) of SPEN’s ca.£4bn distribution network investment plans for the period 2015-2023.

Jim’s professional engineering career has included being an operational engineer, a manager in a District office, managing power line carrier smart metering trials, being a technical codes specialist, through to his current role within SPEN where he leads the team responsible for network planning, asset management, and innovation & commercial policy for SPEN’s distribution networks. This current senior leadership role has a primary focus on distribution network safety and performance, but Jim’s team is also responsible for development of SPEN’s Distribution System Operator strategy and contributing to the ENA Open Networks project.

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Non-Executive Director

Jonathan Purdy

Jonathan has nearly three decades of experience in the electricity industry including both commercial and leadership roles. Initially joining the South Eastern Electricity Board, industry changes led him to positions in EDF Energy and more recently, to UK Power Networks.

Launching his career in retail pricing and business strategy functions, Jonathan then moved onto Seeboard (which later became EDF) where he worked on the 1998 programme – a set of industry wide activities responsible for creating the full domestic competitive market. ElectraLink was set up that same year as part of this programme.

As a business analyst then project manager, Jonathan had responsibility for delivering the IT and business process changes necessary for the competitive electricity market. Moving across to the networks side of the industry, with involvement in the New Electricity Trading Arrangements Programme, Jonathan became the DNO member of the Balancing and Settlement Expert Group.  Following go-live of the BSC, he became the DNO member of the Imbalance Settlement Group.

In 2003, at EDF, Jonathan looked after the use of system pricing together with all sales and revenue activities down to the gross margin line. This encompassed responsibility for over £1bn of revenue and managing a £500m portfolio of contracts with National Grid for connection assets.

Having worked on four distribution price controls and a variety of other regulatory projects Jonathan has significant experience of engaging with Ofgem. In 2017, he took on a new role to lead the refresh of UK Power Network’s Income Management Systems encompassing DUoS Billing, CVA, Capacity Management and Unmetered Supplies activities.

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Careers

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Permanent – London

Strategic Engagement Executive

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Permanent – Nottingham

Product owner

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Permanent – London

Sales Process Manager

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Permanent – London or Nottingham

Governance Services Senior Consultant

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Permanent – London

Governance Services Analyst

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Corporate Responsibility

ElectraLink takes its corporate, social responsibilities to the wider world seriously. Recognising our obligation to contribute to the community around us, we are committed to playing a leading role in achieving a sustainable future.

ElectraLink’s “Care for London” Campaign

We recognise our corporate, social responsibility to make a positive impact on the lives of our business stakeholders, and of the wider community. Through our #careforlondon campaign, we support our ElectraLink employees and encourage our corporate stakeholders to sponsor a variety of charity’s or support community initiatives through allocated volunteer days. Join our campaign by taking part in an initiative near you and telling us all about it. Here are some of the charity’s we support:

Environmental Policy

ElectraLink’s services support the smooth operation and governance of the UK’s gas and electricity markets. Environmental issues are a driver of change in these markets, for which ElectraLink is committed to supporting them throughout the entire business. We recognise that our business activities include aspects that have an environmental impact, such as maintaining an office, hosting meetings, and employee or business travel. ElectraLink is committed to ensuring these business activities are annually reviewed to minimises any adverse environmental impact.

To assist with these objectives, an Environmental Management System (EMS) has been implemented in accordance with the applicable requirements of ISO 14001:2004, ensuring:

  • current and future applicable legislation is complied with at all times,
  • legislation and other requirements (such as voluntary codes and standards) are monitored and reviewed for applicability to the company,
  • all current and future business activities are included within the EMS,
  • objectives and targets for measuring and improving environmental performance, and for preventing pollution, are set, monitored and reviewed,
  • all employees, including new starters, are made aware of their environmental responsibilities,
  • suppliers and sub-contractors are actively encouraged to operate with due consideration for their environmental impacts,
  • environmental performance and compliance with the EMS is monitored and reported at Executive Management level.

ElectraLink has dedicated people to ensuring that our EMS is effectively implemented and maintained, and to report on all aspects of environmental performance. The Senior Management Team of ElectraLink is committed to continually improving the EMS, and shall periodically review the Environmental Policy and the EMS to ensure they are consistent and effective, up to date, in line with business objectives and compliant with legislation and best practice.

Annual Reports

2018

Annual Accounts 2018

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2017

Annual Account 2017

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2016

Annual Accounts 2016

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2016

Stakeholder Engagement Report

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2015

Annual Accounts 2015

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2014

Annual Accounts 2014

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2013

Annual Accounts 2013

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2012

Annual Accounts 2012

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2011

Annual Accounts 2011

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Customer Satisfaction Results

Our understanding of customers’ business needs has enabled us to maintain exceptionally high customer satisfaction ratings – something of a benchmark in the industry.

Our people are the key to our success. Their enthusiasm as innovators and their extensive utility industry experience enable ElectraLink to provide a deeply knowledgeable and efficient service. Our people are smart, creative, up for any challenge and totally dedicated to what they do. Don’t just take our word for it, the customer satisfaction surveys below demonstrate our customers’ high opinion of our service, year after year.

2018 Results

DTS and Governance Services (Combined)

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2017 Results

DTS and Governance Services (Combined)

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2016 Results

DTS and Governance Services (Combined)

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2015 Results

DTS and Governance Services (combined)

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2014 Results

DTS

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2013 Results

DTS, SPAA, DCUSA (combined)

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2012 Results

DTS

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Governance Services

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2011 Results

DTS

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SPAA

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DCUSA

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2010 Results

DTA

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SPAA

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DCUSA

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2009 Results

DTS

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SPAA

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DCUSA

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2008 Results

DTS

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SPAA

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DCUSA

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2007 Results

DTS

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