The first six months of 2024 recorded more than double the number of switches in H1 2022 and over 40 percent more than H1 2023 as changes of supplier (CoS) maintained their average rate in June 2024.

There were 1.372mn switches in H1 2024 compared to 613,000 in January-June in 2022 and just under one million in January-June 2023.

There were 214,000 CoS last month – 24 percent more than June 2023 but six percent less than May 2024.

June’s figures have kept the six-month moving average flat at approximately 225,000 switches for the seventh consecutive month. This is less than half the moving average before switching plummeted in 2021 after multiple supplier failures. From early 2019 to late 2021, the moving average fluctuated between 480,000-550,000 CoS per month.

Chart showing monthly energy supplier switching levels in GB until June 2024

In terms of switching types, all decreased in June compared to the previous month, except for Other-to-Other CoS, although this increased by only a few hundred events.

  • Large to Large switches reached 128,000 – seven percent less than May 2024 and 59 percent of June 2024’s total CoS completed,
  • Large to Other switches totalled 45,000 – seven percent less than May 2024 and 21 percent of June 2024’s total CoS completed,
  • Other to Large switches reached 29,000 – six percent less than May 2024 and 14 percent of June 2024’s total CoS completed,
  • And Other to Other switches landed at 14,000 – five percent more than May 2024 and six percent of June 2024’s total CoS completed.

Chart showing monthly energy supplier switching levels by supplier type in GB until June 2024

For more information on CoS figures, or to find out how your organisation can access the CoS data we hold and provide for the energy market, contact [email protected].

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NOTES:

The above figures relate to electricity CoS in Great Britain only.

We do not include CoS from SoLR processes or trade sales in our monthly CoS reporting. We account for only voluntary switches, or instances where the customer made an active decision and took action to change supplier, including after a contract expired.

All data is provided by EMPRIS.

ElectraLink has been granted the governance protections to hold, transfer and analyse CoS and other data.