This follows the launch of the Theft Risk Assessment Service (TRAS) in April 2016, a data analytics service for GB energy suppliers to assess the risk of energy theft at consumer premises, helping to target theft investigations.
ETTOS is the final element of the project, which was awarded in 2014 to ElectraLink by industry code companies SPAA and DCUSA, which aims to improve the identification and detection of energy theft. This is the first time that the industry has come together with an external body such as Crimestoppers to work on a customer facing project of this scale.
ElectraLink has managed the procurement of data analytics provider Experian, as well as the project co-ordination of multi-party IT service providers and suppliers. Going forward, it will also be responsible for the long term management of the contracts and service provision, including change management.
Stuart Lacey, CEO of ElectraLink, said: “We are privileged to operate at the centre of the UK energy market, with access to key data that can deliver real business value. The ETTOS project, as well as the earlier delivery of the back-end Theft Risk and Assessment Service (TRAS), covered both gas and electricity, requiring changes to industry codes, co-ordination between suppliers, and implementation of the data analytics service. We’ve demonstrated that significant cost savings for consumers can be achieved by using existing industry bodies to complete large change and IT projects such as these, and we’re proud to have delivered on time and on budget.
“This implementation follows the successful re-development of the Data Transfer Service which we completed earlier this year, reducing costs for industry participants.”
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